It is no secret that the software we see today is nothing like that of 10 years, or even five years, back. Artificial Intelligence (AI) has completely transformed the way businesses do things and allow for increased productivity all around. Healthcare and financial services are two great examples of industries that use AI daily. But did you know that your HR departments or companies can also benefit from the use of AI?
Typically, human resource management involves too many processes and applications to perform. Companies worldwide have started turning to AI to automate these tasks and help them in all aspects of their HR divisions. HR companies are jumping onto the wagon to streamline their processes. HR automation itself can save up to 60% of human resources’ efforts and time.
This article will take a deeper dive into how companies introduce AI technology and HR automation and what this means for the future of resource management.
Why companies use AI and HR automation?
If you work in human resources, you probably are already using some form of AI technology throughout your day. Think of how your company manages benefits or processes certain forms. This is just the baseline of what AI is capable of doing.
People have started to embrace AI technologies in even more areas of their businesses. As the technology develops, HR companies have found that the capabilities of AI outweigh even what they themselves can do. AI has turned itself from a simple tool to a partner, in a way, helping us humans to increase productivity and improve the quality of the resource management work we are doing.
The benefits of adding AI technology to HR can be broken up into three different levels, all progressing with time.
Level 1: Automate simple resource management tasks
This is just the baseline of having AI in your company. AI helps your HR team with simple tasks, such as the examples listed before (processing forms, managing employee benefits, etc.) At this level, you can see AI technology helps save you time and, therefore, money. These programs also help with accuracy and ensure a standard quality is in place for these tasks.
Level 2: Predictive software for HR
At this level, you can see AI starting to get smarter. You can utilize AI for predictive analysis in your HR company. Here, “bots” come into play, which can help potential new candidates with simple questions via a chat service. As you can see, these new services that AI provides your resource management team are helping save money and time even more.
Level 3: AI technology that can work on its own
The final level, Level 3, is where AI has truly reached their peak. They can help you with long-term goals for the company and can be seen working alongside humans, not just for us. These AIs can make decisions that will benefit your HR company and can perform cognitive analysis and predictive tasks. Once you have reached this level, you will see your HR company stand out among its competitors with a transformed, highly functioning system in place.
Specific areas of HR to add AI tech
When considering bringing AI technology into your HR company, there are a fe2w different areas that can be easily optimized. These include recruitment, onboarding, and post-hire. All three sections we will dive into a bit more deeply below.
a. Recruitment
Many people consider recruitment to be the most important part of any HR company’s tasks. AI technology can help boost your initial recruitment rates, find the best candidates, and move forward. Many tasks can easily be managed with AI instead of a hiring manager, including screening questions and application tracking. You can also optimize your interview scheduling with AI technology by inputting your availability and having that be matched with recruits. By streamlining your recruitment software, you are helping your company and anyone who is applying. As applicants can abandon an application if it is not user-friendly, AI can help make better applications and ensure your perfect candidate can be hired.
b. Onboarding
After hiring your candidates, AI can also help you to flawlessly integrate them into the company. It is no secret that the onboarding process can be rather lengthy, with various forms and training needed to be administered within the first few days. It is proven that employees with more efficient, enjoyable onboarding experiences tend to stay longer at their jobs. Think, the onboarding experience is truly the first impression your company will be making on their new hire outside of the interviewing process. Having AI help you make that process as smooth as possible for everyone involved will only help retention rates.
c. Post hiring
After your new employee has started, there are other HR uses for AI technology. Advanced AI technology can keep tabs on your employees’ tone during calls and meetings and their computer habits to show if they could be losing interest in the job they are doing. Or, on a smaller scale, AI can help with additional training you need after someone has been hired. There truly is no limit to the uses of AI for your resource management.
The future of AI in HR management
The potential of AI to further shape the HR field is limitless. While we can never predict all of the advancements that will be coming in the future, it’s fair to say that we will continue to see HR processes move towards automation. While this means a loss in jobs, it helps to enrich the careers of those in the fields and helps companies to have more efficient systems in place. Time is money, and adding AI to your resource management will surely save you an abundance of both.
